A live delivery tracking service to help customers identify exactly where equipment is in real-time has been launched by Speedy Hire.
Customers who sign up for delivery and collection text notifications will now receive a link in their 'On Way' text.
The link will open up a web page and a map detailing the location of the Speedy van, the customer's site, driver details and delivery status.
Launching the new service, Russell Down, chief executive of Speedy Hire, said: “We are dedicated to innovation and providing our customers with a trusted and reliable service to help them deliver their projects successfully. On time delivery and collection is of paramount importance to our customers.
“We are delighted to now be able to provide real-time delivery and collection status information which will help customers plan their activities more effectively by knowing exactly when their equipment will arrive on site.”
Speedy already offer customers a national same day delivery promise on their top products for equipment ordered before 3pm. This near real-time service delivery promise was strengthened in November through the introduction of a four-hour delivery promise on the top products in London as part of Speedy’s Capital Commitment guarantee.