Speedy Hire says as part of its Capital Commitment initiative that it has introduced a 4-hour delivery promise in London.
Speedy introduced Capital Commitment earlier this year, which guarantees customers a same day delivery service on any of Speedy’s top 50 products when ordered before 3pm.
The 4-hour service delivery promise extends this offer and is a response to customers requiring near real-time service delivery.
In addition to launching the 4-hour window, Speedy has extended the range of products available through this service from 50 to 52. These products can all be delivered within 4 hours, on time and in full, if ordered before 3pm.
If Speedy fails to deliver against this service promise, customers will be granted one week’s free hire.
Launching the new service promise at the Speedy Expo, chief executive Russell Down (pictured) said: “We are dedicated to putting our customers first with fast, reliable service to help them deliver their projects successfully and without delay.
“Capital Commitment, offering same day delivery, was an industry first. We have now taken this a step further with our 4-hour delivery promise; an indication of the innovation we have introduced to enable us to deliver the best service in our industry.”