Aviva bodyshop chain opens specialist commercial vehicle repair centre

row of vans

Solus Accident Repair Centres, the nationwide network of accident repair centres owned and operated by Aviva, is opening a dedicated light commercial vehicle repair centre.

The Solus Erith site will feature innovative ways of working, such as using pre-assessment and pre-painting of parts, which Solus expects will reduce repair times by more than 50%.

Other Solus sites should also benefit from the new commercial vehicle repair centre. As the Erith site will repair commercial vehicles from across London and the south-east, it is expected that repair turnaround times will improve as their workload eases.

The new site brings the total number of Solus sites to 18 across the UK, and is the only Solus site dedicated to repairing commercial vehicles.

Theo Theodosiou, technical director at Solus, said, “Solus repairs more than 1,000 vans a year from the London area; our new site was created to support the special technical and service demands required for our business customers.

“The Erith site is built around the specific needs of our commercial customers for whom their vehicles are a vital part of their business. We have recruited 11 technical experts who understand the specific needs of our business customers, and we will provide ongoing training to continue to develop their technical and customer service skills.

“We believe this is the only site in the country dedicated solely to repairing light commercial vehicles. The technical expertise of the team, combined with the dedicated focus on light commercial vehicles and the continued investment in training will deliver market-leading quality to our customers. 

“We are proud to continue driving innovation in Solus in the fast-moving world of accident repair.”

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