Airmax Remote has announced that St John Ambulance has implemented its specialist telematics solution for emergency fleets, ‘Response’.

The solution, which is being used across the St John Ambulance blue light fleet of 550 vehicles, allows critical, onboard, life-saving technology to be monitored remotely, provides a full 360 vehicle of their fleet in real time and delivery mission critical data to keep their fleet moving.

A key feature is to monitor their ancillary battery life, which is essential to ensuring that critical, life-saving technology onboard the emergency vehicle is always fully operational.

With Response, monitoring the shoreline connection provides evidence if a vehicle has its ancillary equipment charged and operationally ready thereby preventing any outages.

In addition, vehicle diagnostic faults can now be monitored in real-time as part of an internal monitoring tool via IoT connectivity. This ensures that any defects can be diagnosed to ensure vehicle downtime is kept to a minimum with triaging in place ahead of any technician visit the vehicle, thereby ensuring minimal vehicle downtime and effective resource management, said Airmax. 

As part of the overall solution and roll out, the St John’s front line vehicles will see the telematics device integrate to the Genisys switching and power management system, provided by Ring Carnation.

With more than 31,000 charity volunteers supporting St John, the system will identify each driver using RFID (Radio Frequency Identification) technology to support and meet compliance requirements by automating vehicle logbooks.

Richard Perham, managing director of Airmax Remote, said: "Airmax Remote has over 20 years' experience of working with the emergency services and the partnership with a blue-light emergency services provider with the stature of St John Ambulance is a massive endorsement of Airmax Remote's Response solution, which is fast becoming the de-facto standard for blue-light fleets."

Phil Howard, national fleet manager for St John Ambulance, added: "Our vehicles often respond to difficult incidents, in which consistent performance is essential to support our life-saving work.

“With the partnership and functionality delivered by Airmax Remote Response solution, we now have access to IoT connectivity and full insights, thanks to Airmax advancement in data accuracy compared to the general marketplace which can be monitored remotely without the need to visit a vehicle.

“In addition, remote monitoring of the vital battery-powered life-saving technology operated from our fleet of emergency vehicles ensures that we have no outages and critical equipment is maintained to a high standard."