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Clarion Response uses Driver Audit to communicate fleet policy change

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Clarion Response has selected the Driver Audit module from Licence Check to communicate a change in fleet policy to its near-500 company van drivers.

The company provides in-house repairs and maintenance services to its parent company Clarion Housing Group.

Clarion Response was an existing Licence Check customer, using the cloud-based risk management solution DAVIS to carry out all fleet compliance measures, including licence checking for all drivers and vehicle condition checks.

Colin Hutt, the company’s fleet and environment manager, decided to add the Driver Audit module, which Licence Check launched last November, to communicate important changes in fleet policy to all his company drivers.

He said: “I’ve re-written the fleet operating policy and the driver handbook to make drivers aware of their responsibilities – such as having a valid licence, carrying out regular vehicle checks and so on.

“We needed to make sure that all drivers had seen the new policies and have used the Driver Audit module to communicate with them all.

“The drivers firstly have to acknowledge that the information we hold about them is correct and has not changed since the last audit. Then they have to confirm that they have opened and read the new policy documents, that they accept the terms and conditions and agree to fulfil their responsibilities.

“This completes a perfectly auditable electronic trail that allows us to confirm the status of all of our drivers and show that every one is compliant with the new policies. In that respect the Driver Audit module has worked perfectly for us.”

Clarion Response operates a fleet of 480 company vans, including three electric Nissan e-NV200s and 10 Ford Transit Customer plug-in hybrids. The company plans to add 40 pure electric Vauxhall Vivaros by the end of the year.

It carries out 1,000 repairs a day and makes more than 250,000 visits to residents each year with more than 450 trained staff.


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