CommercialFleet

Kwik Fit to promote two new services at the 2017 Commercial Vehicle Show

Kwik Fit

Kwik Fit will promote two new services at the 2017 Commercial Vehicle Show - ‘Mobile7’ and a Fleet Web Booking tyre facility.

In recent years, Kwik Fit has increased its penetration of the light van sector notably as a result of extending its reach into the vehicle servicing and MOT segment.

It now anticipates the launch of Mobile7 and Fleet Web Bookings, both designed to minimise fleet and driver inconvenience and maximise vehicle uptime, will lead to further growth in this area.

This year’s Commercial Vehicle Show is once again being held at the NEC in Birmingham, from April 25-27.

Peter Lambert, fleet director of Kwik Fit, said: “The Commercial Vehicle Show is the shop window for commercial vehicle operators. At the event five years ago Kwik Fit launched its improved service to light commercial vehicle fleets, small business, sole traders and the retail market.

“Since then demand for Kwik Fit’s light commercial vehicle tyre fitting proposition and expanded range of mechanical services has increased significantly, particularly as the number of vans on the UK’s roads continues to rise rapidly."

Fleet Web Booking has recently launched to fleet customers that use Kwik Fit’s tyre management service and enables drivers of those company vans - and cars - to make an appointment at a centre of their choice or use Mobile via smartphone, laptop, PC or tablet.

Fleet drivers enter their vehicle registration number and postcode. The Kwik Fit database will verify that it is a vehicle under tyre management and will validate tyre size and customer brand preferences against the known policy.

The database will check tyre stock availability, centre fitment slots available that are convenient to a driver’s location and offer the option of Kwik Fit Mobile fitment.

If tyres are in stock a list of the centres with fitment times available or Mobile times will be provided to the customer for next day replacement. If tyres have to be ordered, they will be delivered to the customer’s chosen centre location, ideally for next but one day fitment.

Prior to the launch of Fleet Web Booking more than 80% of company car and van drivers called speculatively in to Kwik Fit centres asking for worn out or damaged tyres to be replaced - the remainder made appointments to use Kwik Fit Mobile.

Kwik Fit is now providing fleet and retail customers with a seven-day a week mobile tyre fitting service following the launch of Mobile7 inside the M25.

Following the successful launch of Mobile7 in the London area, Kwik Fit is now considering rolling the expanded service out to other metropolitan areas during 2017.

Lambert said: “We launched Mobile7 inside the M25 in autumn 2016 in response to customer demand for an evening and weekend mobile tyre fitting service.

"We have seen significant take-up, particularly for tyres to be fitted during the evening. A total of 40% of Kwik Fit Mobile bookings inside the M25 are now for evening time slots."



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