CommercialFleet

MAN network celebrates success at dealer of the year awards

DSV Commercials, MAN large dealer of the year

The MAN network in the UK has been celebrating its successes at the company’s annual dealer of the year awards event held at Mansfield Traquair, in Edinburgh.

Three awards recognising the success of small, medium and large dealers throughout the UK were presented.

The winners in the small business category were Imperial Commercials (Norwich) MAN Truck & Bus Felixstowe in the medium category and DSV Commercials took the award for the large business.

The runners up were R & A Scott (small), Commercial Motors (Wales) (medium) and Pelican Engineering (large).

All will receive a financial award to invest in their businesses.

In addition, MAN recognised AN Richards for offering the best customer service and WG Davies (Swansea) as runner up in the category. The award for marketing campaign of the year went to MAN Truck & Bus Exeter.

Chris Marshall, director of DSV Commercials, said: “Over the past nine years of the competition we have been runners up twice and winners on five occasions, which is some achievement considering the quality of the competition.

“It is real credit to the sustained effort and commitment of the whole team that DSV has received the recognition everyone deserves and our team is a credit to DSV and the MAN Network.”

Gary Stannett, aftersales branch manager at MAN Truck & Bus Felixstowe, added: “I have been in this industry for a long, long time and I cannot describe how proud I felt for everyone at the branch when it was announced we were the winners.

“Over the past few years the branch has been growing and everyone involved has worked hard to be recognized as an outstanding service provider to our customers in the CustomerFirst campaign.

“MAN Truck & Bus Felixstowe has become a leading example of what MTBUK can deliver in this challenging industry.”

Steve Affleck, regional director of Imperial Motors, said: “I was speechless when I discovered we had won the small dealership category, but it certainly rewards the investment we have made over the past few years.

 “We have grown the staff from about 15 to 25, including 11 technicians, extended our  opening times and as well as investing in the right people we have directed £500,000 to adding an ATF bay and extended parking.”

MAN’s network director Rob Zubovic said: “Our annual dealer awards are now an established highlight of MAN Truck & Bus UK’s events calendar.

“It’s about our dealers proving their continuous commitment to the operators of MAN vehicles, supporting them 24 hours a day, seven days a week.

“The success of these dealers is a testament to the dynamic and innovative performance of their management and the teams they have around them.

"Each operation has consistently achieved very high standards in meeting MAN’s strenuous UK service levels and those performances have formed the solid base on which these hard-fought awards are judged.”



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