Ford Fleet Management (FFM) has announced a new platform, FleetVision, that aims to improve vehicle uptime through a strategic partnership with Prestige Fleet Servicing, part of The AA.

FFM’s goal is to identify and fix any future health concerns before they cause an unplanned off-road event.

Head of fleet management services, Craig Andrews, explained: “By committing resource solely dedicated to proactively managing vehicle uptime based upon smart vehicle data, we are able to pre-empt and manage some of the pressures that fleet operators experience when a vehicle goes off road.”

The FleetVision platform leverages Ford’s connected vehicle data, intelligently presenting a wealth of vehicle health data to FFM’s dedicated uptime team.

This enables them to monitor vehicle health as well as proactively manage emerging issues by utilising the platform’s workflow management functionality.

The FFM uptime team are able to proactively make service bookings for either a compliance event or based on a vehicle health alert to maximise uptime and reduce the number of service events where possible.

The system also allows fleet operators to see which vehicles are off-road, with notes and updates on progress alongside the telematics data, while compliance events on ancillary equipment can be managed on the portal, ensuring a holistic view of fleet health.

Furthermore, FFM says that the uptime team will always look to utilise a mobile solution wherever available, in order to work around customer operation and turn vehicles around as quickly as possible.

Many of FFM’s customers operate mission critical fleets, so reducing both downtime and the volume of off-road events was a top priority for FFM when developing the system.

John Wright, FFM managing director, said: “After a detailed review of our customer requirements we are really excited to roll out this new platform to help them and us manage their vehicles more efficiently.

“This is a no-nonsense LCV-centric product that meets the day-to-day needs of busy fleet managers by bringing together all of their SMR, Compliance and Uptime needs in one place; it’s the latest tool from FFM that demonstrates our goal of helping our customers businesses to thrive.”

James Hosking, managing director at Prestige Fleet Servicing, added: “We are proud to partner with FFM and provide our unique fleet optimisation platform capabilities for their customers.

“Maximising vehicle availability is the most important criteria for business-critical fleets, which is why our collaboration is a perfect fit.”

Ford Fleet Management (FFM) UK was launched in 2020 as a a joint venture between ALD (soon to be Ayvens) and Ford.