Customer satisfaction is at an all-time high for independent parcel carrier Yodel, following the busy Black Friday and Christmas peak period.
Yodel handled a record-breaking 5,098,559 parcels between Thursday, November 26 and Wednesday, December 2, which included Black Friday and Cyber Monday.
Yodel has announced its investment in three new, strategically positioned, permanent ‘super’ service centres in Livingston, Waltham Cross and Southwark.
Yodel is preparing for the biggest ever delivery peak, as analysts predict internet shopping on Black Friday will hit £1.07 billion, a 32% rise on the same day last year.
Parcel courier Yodel is recruiting 7000 part-time and full-time staff across the UK in preparation for this year’s peak Christmas period.
Yodel’s Have Your Say has been shortlisted in the Best Innovation in eCommerce Delivery/Logistics category at the eCommerce Awards of Excellence.
Independent parcel carrier Yodel has appointed Mark Horrobin to the newly created role of peak programme director.
Courier Yodel delivered more than 15.5 million parcels between December 1 and December 24 - a year-on-year increase of 11%.
Yodel has confirmed that the parcel backlog in its central sorting facilities has been cleared and these parcels are now in its network of local service centres for delivery.
Yodel has been shortlisted at this year’s CCA Global Excellence Awards.
Parcel delivery company Yodel has been chosen by The Hut Group as its new delivery partner.