aftersales

Lack of parts and SMR delays highlighted by BVRLA

A lack of parts and increasing SMR (service maintenance and repair) costs and delays have been highlighted by the BVRLA’s half-year Industry Outlook Survey.

aftersales 31 Jul

Motus Commercials opens new workshop at Derby VW Van Centre

Motus Commercials has opened a new purpose-built workshop at its Volkswagen Van Centre in Derby.

aftersales 30 Mar

Steer Automotive Group acquires AW Repair Group

Steer Automotive Group has acquired AW Repair Group as part of its ongoing expansion strategy.

Bodyshop 7 Jul

MOT demand to fall during spring

Demand for MOT tests is expected to fall by more than a third during April and May, as a result of the six-month MOT extension granted in 2020.

MoT 13 Apr

NFDA’s EVA accreditation scheme reaches 300 approved dealers

The National Franchised Dealers Association (NFDA)’s Electric Vehicle Approved (EVA) accreditation scheme has reached more than 300 approved dealers in the UK.

23 Feb

Kit Wisdom, Tusker’s operations director

Salary sacrifice drivers favour online SMR booking, finds Tusker

The number of salary sacrifice drivers booking their service, maintenance, and MOTs online since the Covid-19 pandemic began has increased significantly.

Salary Sacrifice 20 Jan

R2c Online upgrades Stock Management module

R2c Online has upgraded its Stock Management module to help to streamline workshop repairs, speed up the supply of parts and optimise fleet usage during the on-going parts and technician shortages.

aftersales 15 Nov

UK needs 75,000 EV-ready mechanics, warns IMI

The IMI has warned that workshops and garages do not currently have the skills and the pipeline of talent needed to service and repair electrified vehicles.

electric fleet - operations and case studies 19 Aug

Garages pass one in seven vehicles that should fail MOT test

Nearly one is seven vehicles that passed their MOT test last year should have failed, according to a new study.

MoT 23 Jun

Polestar confirms 100 UK service points

Polestar has appointed 100 authorised service points across the British Isles as part of its commitment to easily accessible aftersales care.

Polestar 15 Jun

ATS Euromaster urges fleets to plan-ahead for end of lockdown

ATS Euromaster has urged fleets to ensure vehicles are fully operational before drivers return to work amid lifting of coronavirus lockdown restrictions.

safety and risk management 1 Mar

ATS Euromaster completes half a million Digital Vehicle Health Checks

ATS Euromaster has performed more than 500,000 digital vehicle health checks since it launched the service in 2019.

aftersales 1 Feb

Skoda Sound Analyser app can 'hear' car faults

Skoda has developed a new Sound Analyser app for its dealers that is able to diagnose faults from a sound recording.

9 Oct

Robins & Day reopens aftersales sites

Robins & Day, the manufacturer-owned car dealership group by PSA Retail will, has reopened all of its 45, UK-based aftersales sites.

15 May

Car dealerships preparing to re-open on June 1

The Society of Motor Manufacturers and Traders (SMMT) and the National Franchised Dealers Association (NFDA) have issued guidance for the safe reopening of car retail sites.

14 May

TrustFord mobile service fleet to assist NHS staff and essential workers

TrustFord has instructed its mobile service operation to prioritise NHS staff and essential workers during the Coronavirus crisis.

2 Apr

Aftersales network: proactive management critical to success

By Chris Crow head of network and technical services at Fleet Assist

24 Sep

Chris Crow, head of network and technical services, Fleet Assist, with (left to right): Mark Bruce, technical services manager; Stuart Silby: network development manager; and Mark Davies, network development manager.

Fleet Assist passes £2bn vehicle leasing SMR spend

Vehicle service, maintenance and repair (SMR) expenditure, reflecting the aftersales spend of leasing companies with Fleet Assist, has passed the £2bn mark.

19 Jul

Highway Care and Aftercare Response partnership offers customers extended three-year warranty

Highway Care and Aftercare Response partnership offers customers extended three-year warranty.

2 Feb

MG Motors, MG growth, MG sales, MG annual conference.

MG pledges further growth following aftersales success

At its annual aftersales conference, the company celebrated 12 months of country-wide success, and outlined plans to build further in 2018 and beyond

12 Dec