CommercialFleet

Warrantywise reveals least reliable vans and pick-ups

The Ford Ranger has been named as the least reliable LCV in the UK by Warrantywise, based on warranty claim data from its reliability index.

By analysing the warranty claims and repairs for more than 12,000 LCVs aged over three-years-old, the warranty provider has highlighted the most- and least-reliable vehicles.

The Nissan NV200 sits at the top of the Warrantywise reliability table, with just five repairs performed against 222 active warranties.

Second place goes to the VW Crafter, while the Renault Kangoo places third.

At the other end of the table, Ford’s Ranger pick-up was found to have the most warranty claims per vehicles covered. It wasn’t the only pick-up to perform poorly, however. The Nissan Navara, Mitsubishi L200 and VW Amarok all rank in the bottom 10 for the number of warranty claims per active warranty.

Scooping the top spot as the most reliable pick-up truck is the Toyota Hilux, which saw a repair rate of just 10% placing it sixth in the overall reliability standings.

Lawrence Whittaker, CEO of Warrantywise, said: “Vehicle reliability and overall value for money is critically important for business owners across the country; many of whom depend on their van or pick-up truck to carry equipment, deliver goods and reach their customers on time. The logical drive to save on overheads has seen more and more drivers drawn to attractive, used vehicle offers.

“Many, however, naturally have concerns about how the vehicle was treated by its previous owner and could find themselves both off the road and shouldering a hefty repair bill if it develops a fault outside of its manufacturer warranty.”

The annual FN50 survey, which monitors reliability of new in-contract vehicles found the Mercedes Sprinter to be the most reliable LCV model, followed by the VW Transporter and VW Caddy.

Top 10 most reliable LCVs:

Pos.

Make

Model

Warrantywise
Score

1

Nissan

NV200

95.64

2

Volkswagen

Crafter

85.54

3

Renault

Kangoo

84.82

4

Peugeot

Partner

76.92

5

Citroen

Berlingo

69.45

6

Toyota

Hilux

64.97

7

Peugeot

Expert

63.27

8

Mercedes

Sprinter

61.77

9

Fiat

Doblo

59.57

10

Citroen

Dispatch

58.79

 

Top 10 least reliable LCVs:

Pos.

Make

Model

Warrantywise
Score

1

Ford

Ranger

32.40

2

Citroen

Nemo

33.04

3

Renault

Master

35.96

4

Nissan

Navara

37.88

5

Mitsubishi

L200

37.95

6

Mercedes

Vito

39.80

7

Volkswagen

Amarok

44.28

8

Vauxhall

Vivaro

46.20

9

Volkswagen

Caddy

46.48

10

Vauxhall

Movano

50.11

 

Repair costs

Warrantywise also highlighted the commercial vehicles that have the highest repair costs, based on its repair data.

Operators of the Fiat-based Citroen Relay and Citroen Nemo are most likely to face the heftiest invoices for repair work, with the average repair costing £1,284.46 and £1,227.00 respectively, according to Warrantywise data.

Conversely, Citroen Dispatch owners enjoyed the cheapest repair cost of all the surveyed models, with an average invoice of just £287.60 overall.

The LCV with the most Warrantywise plans is the best-selling Ford Transit. It held a respectable mid-table position, with 19% of warranty plan holders requiring work. Of those needing repairs, the average cost amounted to a middling £699.58. The second-most popular LCV, the Vauxhall Vivaro, was less reliable than the Ford, assuming the position as the eighth least reliable vehicle overall with a repair rate of 22%. In total, repairs were on average slightly cheaper than the Transit at £651.33.

Top 10 least expensive to repair LCVs:

Pos.

Make

Model

Avg. Repair Cost

1

Citroen

Dispatch

£287.60

2

Peugeot

Partner

£360.64

3

Citroen

Berlingo

£434.83

4

Nissan

NV200

£511.01

5

Renault

Kangoo

£525.30

6

Peugeot

Bipper

£545.53

7

Volkswagen

Caddy

£617.44

8

Vauxhall

Combo

£635.73

9

Volkswagen

Crafter

£647.17

10

Vauxhall

Vivaro

£651.33

 

Top 10 most expensive to repair LCVs:

Pos.

Make

Model

Avg. Repair Cost

1

Citroen

Relay

£1,284.46

2

Citroen

Nemo

£1,227.00

3

Mitsubishi

L200

£1,211.75

4

Nissan

Navara

£1,204.74

5

Renault

Trafic

£1,055.75

6

Mercedes

Vito

£1,019.27

7

Peugeot

Expert

£1,005.83

8

Volkswagen

Transporter

£993.12

9

Renault

Master

£961.57

10

Ford

Ranger

£955.00

 

All Warrantywise data based on a minimum sample size of 100 vehicles per make and per model. All data contained within the Warrantywise Reliability Index relates to repairs on vehicles at least three-years-old between 01/01/2018 and 30/04/2020.



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