Mercedes-Benz Dealer Intercounty Truck and Van has responded to customer demand by extending opening hours at each of its five sales outlets.
The company’s headquarters in Wellingborough, and other branches in Boston, Lincoln, Milton Keynes and Peterborough are now open every Saturday, from 8am until 4pm.
The move, it says, has been designed to make life easier for established and prospective retail van customers, who may struggle to find time during their busy working weeks to visit a dealership.
Intercounty Truck and Van managing director Simon Elliott explained: “Engaging with their vehicle supplier during the week is unlikely to be an issue for a fleet operator.
“But for tradesmen and women, and other small business owners who rely on their van to be able to do their job, time is invariably money. It can be difficult for them to find the opportunity during the working week to come and see us, talk to a member of our team face-to-face, and find out what the award-winning Mercedes-Benz Vans range has to offer.”
Intercounty Truck and Van is responsible for sales and support of the all-new Mercedes-Benz Sprinter, Vito and Citan models, as well as the X-Class.
Elliott continued: “Our decision to open on Saturdays represents the latest step in an ambitious van sales growth strategy, and reflects the unstinting commitment of the entire Intercounty team to keeping businesses moving.”
Meanwhile, in line with its determination to maximise vehicle uptime and provide the best possible customer experience, Intercounty Truck and Van is also investing in its 24-hour aftersales support, with a view to opening all workshops – including its dedicated service facility in Toddington – on a seven-days-per-week basis.
“The increasingly tight deadlines of the modern working world mean that more companies are opening longer and later than ever, with the resulting need for business vehicles to be on the road at all hours of the day,” explained Elliott.
“We will soon be open at all sites on a 24/7 basis, so that customers can drop off pre-booked vehicles for inspection and routine service work at the close of business, then pick them up ready to go to work again first thing the following morning.”
Like all Mercedes-Benz Vans Dealers, Intercounty Truck and Van also provides MobiloVan support, which includes free, 24-hour emergency roadside assistance.