CommercialFleet

Derby van centre secures three awards at Volkswagen ceremony

Mark Hilton sales manager, David May head of business, Elliot Austin aftersales manager.

Imperial Commercials Volkswagen van centre in Derby has secured three awards at the Volkswagen Commercial Vehicle awards.

The Ashbourne Road-based dealership claimed the best overall sales award and a bronze award in the overall top performing dealership – placing it within the top three in the UK.

It has since gone on to win the quarterly customer satisfaction award for quarter four of 2016.

Imperial Commercial VW’s head of business David May said: “It has been a great 12 months for us and it all goes down to the hard work that our team have put in.

“To win one award at the ceremony was one thing but then to be awarded the Overall Bronze for third best dealership in the country was superb. Last year we were 43rd and we’ve taken big strides so I’m over the moon about seeing our achievements rewarded.”

May, who has been in his role at Derby since 2015, but has worked within the Volkswagen Commercial Vehicle franchise since 1979, said the customer satisfaction award shows high levels of recognition by all the business’ customers.

“You’re on a high from winning two awards then you’re told that you’ve won a customer satisfaction award too – it’s fantastic.

“I’m proud of this award. We work hard with our business partners in and around Derby and our dedication to an excellent customer experience is now being recognised by our customers so we’re all thrilled here.”

Pictured: (L-R) Mark Hilton sales manager, David May head of business, Elliot Austin aftersales manager.
 

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