CommercialFleet

Volkswagen launches mobile servicing initiative with three new vans

Volkswagen mobile service van

Volkswagen Commercial Vehicles has unveiled its first three Mobile Service Clinic vans as part of its drive to save customers money by reducing downtime.

The vans have been designed specifically for the needs of fleet customers and will be capable of delivering service work, inspections, A/C servicing, MOT repairs, minor warranty work and software updates remotely at the fleet base location.

“We’ve found the main concern for fleet customers is downtime and how long their vehicles are off the road. The Mobile Service Clinic van is a convenient alternative for these businesses and demonstrates how we are dedicated to fulfilling our ‘Working with You’ promise to customers.

“We are providing the perfect package for the fleet network; customers simply have to call or email us to arrange a suitable time to book the work. It saves them money, time and minimises inconvenience,” said David Bodily, Volkswagen Commercial Vehicles service development manager.

As part of Volkswagen Commercial Vehicles’ ‘Working With You’ promise, reducing costly downtime is a key focus for the brand. This has been the driving force behind the launch of the new vehicles, with the first three Mobile Service Clinic vans now active and operating from their bases at Cordwallis Maidenhead, Heathrow and Oxford.

Each of the Mobile Service Clinic Crafter vans has been equipped by specialist conversion company, Surrey-based Winton Engineering. An array of on-board tools including compressed air jacks and even a hand wash basin lets technicians carry out a wide range of work.

Ten more Mobile Service Clinic vans are expected to join the network by summer 2017, with nationwide coverage planned towards the end of next year.

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