Marshall Truck & Van has invested £1 million to improve the facilities offered by its Andover dealership.
The Mercedes-Benz and Fuso dealer has doubled the number of bays available to four.
One of the new bays is equipped with rollers and other equipment required to undertake tachograph installations, calibrations and repairs.
These tasks were previously assigned to an independent specialist that only worked during normal office hours, but the business’s decision to bring this in-house means the work can be carried out over extended hours.
The project, which was carried out over nine months, also saw a new waiting area for drivers created, while the sales offices were also facelifted, with a new meeting room installed.
Technicians who previously took their breaks in a portable unit now have their own canteen and washroom.
David Collard, Andover general manager, said: “The development here at Andover is great news for operators, not least because it means that if a truck comes in at night with a tachograph-related issue we can jump straight on it, rather than having to tell the customer they’ll have to book a separate visit during the day.
“We aim, as far as possible, to provide a ‘one-stop shop’ service, so the tacho bay adds another important string to our bow.
“Colleagues are delighted, too. From a motivational point of view, this is now a smarter, more appealing place to come to work.
“We’re now endeavouring to bring in more technicians and the enhancements we’ve made can only help with recruitment.”
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