TW Services is using a new online portal from Michelin to access tyre promotions and reduce costs.
The free service – Michelin MyAccount – is available to all commercial vehicle customers across the UK and gives operators the ability to select which tyre promotions they take part in, with resulting cashback promotions paid directly into their bank account.
Other features include access to direct contact with Michelin, full use of Michelin’s OnCall roadside assistance service, plus a wealth of product and technical data available 24/7.
The portal also makes it easier for fleets to register and manage applicable tyres within Michelin’s accidental damage and peace of mind guarantee schemes.
TW Services operates a 100% Michelin tyre policy across its mixed fleet comprising 19 tippers, 12 skip loaders, 10 artics, 11 trailers, five roll-on-roll-off vehicles, two refuse collection vehicles, two grab lorries and one road sweeper.
It takes tyre husbandry seriously with two employees responsible for fitting, servicing and re-grooving its tyres.
Russ Copeland, workshop co-ordinator at TW Services, said: “Since we registered for MyAccount we’ve found it to be invaluable. It’s helping us to reduce our tyre bill as we’re kept up-to-date with all the latest Michelin offers, meaning we never miss one that would benefit us.”
Commenting on the company’s tyre policy, Copeland added: “Last year we achieved a 98% re-groove rate across our Michelin tyres, which had a significant impact on overall tyre performance.
“Now the MyAccount portal is helping us extract even more value from our Michelin policy.”