Convenience wholesaler Palmer and Harvey is rolling out the TranSend ePod routing and management system to its 793 delivery drivers.
The new delivery management system and redesigned process will automate the delivery operation, reduce operational and admin costs and improve efficiency.
Drivers will be issued with Zebra TC75 rugged Android mobile devices, with integrated satellite navigation, to run the TranSend ePOD app for driver and delivery management.
With a network of 15 regional depots, Palmer and Harvey serves over 88,000 UK retail accounts, and makes more than 60,000 deliveries every week to a diverse range of clients, including Shell, Welcome Break, Costcutter , Tesco, Sainsbury’s and 1000’s of unaffiliated independent stores.
Palmer and Harvey also undertakes distribution for manufacturers such as Coca Cola Enterprises.
Mark Leonard, group operations director at Palmer and Harvey, said: “For our drivers TranSend is extremely easy and intuitive to use. Importantly, TranSend can handle all of our very specific customer requirements with workflow configured to provide the driver with detailed instructions at each stop by customer, by contract and by product.”
Leonard added: “Removing the cost and time overhead of managing manual processes, means that we can focus on developing our value-add service to both existing and potential customers.”
“Having real-time information visible at each depot and at head office, means that we are alerted to any delivery issues as they arise and are able to respond quickly.”