Dean Miller appointed first head of sales development at Aftercare Response

Dean Miller Aftercare Response.

Aftercare Response has appointed Dean Miller as head of sales it pursues an ambitious growth strategy which envisages a doubling of turnover in five years.

Aftercare Response maintains and repairs commercial vehicle bodies and ancillaries. Its 50 field-based engineers provide commercial vehicle operators nationwide with planned and emergency support covering bodywork of all kinds, as well as equipment such as cranes, tail-lifts and roller shutter doors.

They are managed by a team of 27 operations controllers based at the multi-faceted Bevan Group’s new headquarters in Wednesbury, West Midlands, where four of the main bays in the factory are also assigned to Aftercare Response. 

Miller was attracted to the position by the vision of Aftercare Response director Simon Dryburgh and his colleagues, and by the success which has already been achieved – four years ago the operation ran 11 vans and turned over £1.3 million, a figure which had shot up to £6.3m by the end of last year.

He began his commercial vehicle industry career in 2001, with GE Capital TLS. He went on to work for Ryder as a business development manager, before moving into a similar role with BNP Paribas Rental Solutions – both companies are established customers of the Bevan Group, which is best-known as a manufacturer of truck and van bodies.

He said: “I was astounded when Simon outlined what’s been achieved by Aftercare Response over the last four or five years. Our fully-trained engineers now work on an average of 250 vehicles every day, so it’s already a huge success story.

“Having researched the market, though, I’m convinced that there’s still huge potential for further growth. This business has a very exciting future, and it’s one that I want to be part of.”

Miller underwent an intensive induction, which included spending time on a van with one of the company’s field engineers and attending ‘live’ jobs. He is now on the road, visiting operators nationwide and spelling out the benefits of Aftercare Response’s proposition. 

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