CommercialFleet

DAF Trucks appoints new aftersales director

Nigel Beckett has been appointed aftersales director at DAF Trucks.

Beckett was previously fleet sales director at the manufacturer, following roles in sales operations and aftersales.

DAF Trucks has also made appointments to its regional aftersales team. Earlier this year, Ross Taviner was appointed as regional aftersales manager for London and the south-east. Now, Mark Dimmick and Andrew Grigor have joined as regional aftersales managers for the south-west and the midlands and eastern regions respectively. They replace long-serving retirees Malcolm Pritchard and Dick Makin.

Dimmick joins DAF Trucks from MAN Truck and Bus UK after having cut his teeth for 18 months as at technical trainer in the company’s in-house training school. He then spent nine and a half years in MAN’s used truck division, MAN TopUsed, negotiating vehicle return conditions and overseeing preparation of used vehicles prior to resale.

Grigor has spent his career-to-date in the logistics sector, firstly with DHL and latterly with Tesco Distribution where he undertook engineering projects on new technologies and initiatives.

Taviner was recruited from local DAF dealer in Guildford, Barnes DAF, where he had impressed as a service manager. Previously, Taviner had served for 15 years with Iveco franchise dealer, Hendy Group.

John McMenamin, service director at DAF Trucks, said: “Our new regional aftersales managers, Mark, Andrew and Ross are there to provide another layer of support. Thanks to their local knowledge we boast strength-in-depth at a regional level where it matters most – with the guys able to deal with any issues face-to-face where appropriate. That face-to-face customer contact performs a key role in our support portfolio.”

He added: “We owe a debt of gratitude to Malcolm and Dick as they enter retirement. However, we have to look forward and I am very excited for the future." 



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