FTA has expanded its member advice centre (MAC) team with the appointment of Becky Martin as senior transport advisor.
She will assist the team in supporting logistics businesses through the Covid-19 outbreak.
FTA’s MAC provides expert advice and answers to member questions on legal, technical and operational matters, on topics such as Brexit, Covid-19, drivers' hours, through to vehicle maintenance standards.
Martin has 12 years’ experience within retail, distribution and transport, having previously worked in advisory roles to John Lewis Partnership and M&S.
Robert Saunders, manager of the MAC at FTA, said: “The FTA MAC has established itself as the authority on all aspects of logistics. With so many conditions changing in the market on a daily basis at the moment, it is unsurprising that we are experiencing record numbers of calls to support members during the Covid-19 outbreak. With Becky’s in-depth understanding of transport and logistics – in addition to her exceptional customer service skills – we are thrilled to have her join the team to help us assist businesses through the challenging times ahead, from Covid-19, Brexit and beyond – her arrival in the team couldn’t have come at a better time.”
Martin added: “I am so excited to be joining FTA; the MAC team are well-known in the industry for their unrivalled knowledge of the legal, technical and operational matters pertaining to logistics and I’m delighted to be joining such a knowledgeable group of advisers. Working together, we will be able to help our members through the challenges of Covid-19, along with many other issues.”