Maxoptra has launched a new smartphone app for delivery drivers, providing real time job notification, tracking, live reporting and proof of delivery (POD) capture.
Connected to the company's delivery management and customer service software, the Maxoptra driver app is designed for operators wanting a paperless process together with complete visibility of their mobile operation.
The new iOS version of the Maxoptra driver app also helps boost customer service, with automated ETA notifications, and reduces driver administration with digital manifests, and ePOD signature and photo capture.
The app can also be used to record customer feedback, at the point of service, with Maxoptra’s popular Rate my Delivery feature.
Integrated with the Maxoptra cloud based routing and scheduling back office software, it automatically receives job notifications without the need for printed manifests.
Drivers can be routed to the next job using Google Maps or Waze and real time visibility is achieved with the capture of GPS co-ordinates of driver and delivery locations.
Maxoptra’s business development director Stuart Brunger said: “The Maxoptra driver app delivers tangible service improvements at every stage of the delivery process with benefits evidenced by operators, drivers and the end customer.
“Using existing devices means it’s easier for companies who don’t want to invest in in-cab technology to get some of the benefits associated with such technology.
"Features are intuitive and easy to use and fit with existing workflows and we are delighted to be able to now offer an iOS version in addition to our Android based app.”