CommercialFleet

Mick George cuts admin by 70 hours per week using r2c Online system

Mick George

Mick George has has said it is saving 70 hours per week using the r2c Online system to manage maintenance and driver pre-use checks.

The company is a leading independent supplier to the construction industry within East Anglia and the East Midlands and has adopted r2c Online to manage their workshop and fleet management operations, along with driver pre-use checks across their fleet of 260 LGVs.

"We had a massive amount of paperwork," said Joe Gossage, transport manager for Mick George.

"Inspection sheets, driver pre-use checks, wall planners; it was all manually generated.

"Not only did that mean an unsustainable about of time spent on administration but it opened the door to errors such as incorrectly-completed inspection sheets or missing documentation.”

Gossage added: “We have saved around 70 hours per week in administration time using r2c Online. That time is now being spent on a more proactive approach to fleet maintenance.”

The system is used by the transport office, by drivers and in the company’s in-house workshop which maintains around 50% of the fleet.

One of the biggest reductions in administration for Mick George has been achieved using the driver pre-use checks module.

With drivers completing a defect report prior and after use, 500 defects sheets were being produced every day. Prior to using r2c Online these were all manually reviewed and acted upon by the transport office.

Gossage added: “Drivers complete their daily checks using their mobile phone – that information is uploaded to the system in real-time.

At the click of a button we can use the system to address the defect as required; either booking the work in or assigning it to the next scheduled service date. It gives us full traceability of our defect management and is entirely paperless.”



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