Tructyre benefits from Mercedes-Benz support package

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Tructyre is renewing a quarter of its Mercedes-Benz van fleet, thanks to the brand's managed maintenance options.

Tructyre provides a full range of tyre services to more than 500 customers who, between them, operate in excess of 10,000 trucks and trailers.

The company purchased its first Mercedes-Benz Sprinters in 2002. Today, it runs in excess of 100 service vans, as well as six mid-sized Vito models and a small Citan purchased late last year.

South coast dealer Pentagon Commercials will be supplying Tructyre with 25 new Sprinters during the course of 2015. 

A combination of replacements for older vehicles that are being stood down, and extensions to the fleet, its new Sprinters are also being covered in line with the company’s usual practice by Mercedes-Benz Complete Care repair and maintenance contracts.

“We began taking out these comprehensive repair and maintenance contracts with Pentagon a couple of years ago and they’ve worked very well for us,” said Scott Matthews, senior operations executive. 

“In order to maximise uptime for customers, we need our own vans to be available for work at any time of the day or night. 

“With Complete Care from Mercedes-Benz, we get the after sales support we need. The monthly costs are highly competitive and, because they are fixed, afford us the benefit of flat-line budgeting, which is a big help when it comes to forecasting.”

“Roughly half the fleet has been covered by Complete Care agreements to date,” continued  Matthews.

“The plan now is to extend this to include the remaining half over the next two or three years, as the replenishment programme goes through.”

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