City West Commercials, Mercedes-Benz’s commercial vehicle partner in the South West, has launched 24-hour servicing at its headquarter site in Avonmouth.
The new out-of-hours servicing will enable customers to drop off their pre-booked vehicles for inspection and routine service work at the close of business, with the ability to pick up their vehicles the very next day.
The scheme, along with 7am to 11.30pm opening hours and its 'Service to You' offering across its other locations in Devon, Somerset and Cornwall, will help to ensure that customers are able to receive a quick, efficient service.
Speaking about the new initiative, Graeson Clarke, dealer principal of City West Commercials said: “The out-of-hours service we offer is as important for the small and medium-sized businesses as it is for the big fleet, all of whom can lose custom and suffer financially from having vehicles off the road during the working day.
“The importance of keeping vehicles fully operational is recognised by us both in our opening hours and service offerings and in the high levels of Mercedes-Benz training that technicians undertake to ensure that service, diagnosis and rectification can be done in a timely manner.”
“We are entering a very exciting time for the business and our 24 hour service facility is just the first of several developments coming out of City West Commercials over the coming months.”