Van drivers’ risky behaviour revealed

Many of Britain's van drivers could be putting themselves at risk of theft, and some haven't even got the right level of cover, according to research from

Almost two thirds (63%) of those surveyed - which included builders, plumbers, mobile hairdressers, dog walkers, florists, window cleaners and more - said that they transport tools, equipment or goods in their vans; and half (50%) leave these items in their vans overnight.

The same research also shows that one in 10 van drivers select ‘social only' as the class of use for their vehicle when buying insurance.

When asked why they chose this level of cover, 71% said it was to get cheaper insurance, 23% said they didn't want or need cover for the items they transport, 13% assumed that the cover was the same no matter what class of use they selected, and 8% admitted to not knowing the difference between the various cover options available.

While almost half (46%) of those surveyed had needed to make a claim on their insurance (10% due to an accident, 22% because of theft, and 14% claiming for both), more than a third (34%) said that they'd had a claim rejected or contested by their insurer.

Scott Kelly, head of motor services at, said: "For many van drivers their vehicle isn't just for ferrying the kids around or popping to the shops; it's vital to their livelihoods. So it's important to invest in the right sort of insurance policy.

"If you transport goods or tools you need to choose the appropriate class of use so that your insurer can provide you with the right level of cover. There's often a negligible difference in cost between a policy that's for ‘social use only', and one that also covers ‘carriage of own goods', so far from saving you any money, opting for social only could actually land you with a policy that might not cover you adequately, if at all.

"Your insurer will base your premium on the information you provide, so if you're a builder driving a Ford Transit but select ‘social only', don't assume that your insurer will automatically provide you with ‘carriage of own goods' cover based on your occupation. Check your policy wording carefully and, if in doubt, contact your insurer to check what your policy does and doesn't cover.

"We've all seen stickers on vans claiming that nothing is kept inside them overnight, but our research suggests that one in two vans do in fact have things left in them at night.

“Lock up your van securely, remove any valuable items, especially overnight or when the van's being left unattended for a prolonged period, and get a van insurance policy that covers your tools or goods too."

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